Service centers / account management
We know policy questions, service requests and claims don't always happen Monday through Friday, 8 am - 5 pm! We have partnered with several of our top carriers, so our clients have access to service centers with extended hours when we're not available, it's a holiday or our office is closed.
CNA:
- Phone: 877.724.2669
- Email: sbsc@cna.com
Hartford:
- Phone: 877.853.2582
- Email: agency.services@thehartford.com
Liberty Mutual:
- Phone: 866.290.2920
- Email: businesslinesrequests@libertymutual.com
Travelers:
- Phone: 888.661.3938
- Email: service.center@travelers.com
BIG / Arcana Customer:
- Arcana main phone numbers: 972.855.3560 or Toll Free 877.744.3660
- Policy service and billing questions: info@arcanainsurance.com or 972.855.3560
- Claims: claims@arcanainsurance.com or 972.855.3585.