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    • About
    • Programs
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Innovation + insurance

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Service center Info

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We know policy questions, service requests and claims don't always happen Monday through Friday, 8 am - 5 pm!  We have partnered with several of our top carriers, so our clients have access to service centers with extended hours when we're not available, it's a holiday or our office is closed. 

CNA:

  • Phone: 877.724.2669
  • Email: sbsc@cna.com

Hartford:

  • Phone: 877.853.2582
  • Email: agency.services@thehartford.com

Liberty Mutual:

  • Phone: 866.290.2920
  • Email: businesslinesrequests@libertymutual.com

Travelers:

  • Phone: 888.661.3938
  • Email: service.center@travelers.com

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Current BIG Customer

  • Arcana phone numbers: 972.855.3560 or Toll Free 877.744.3660
  • For policy service and billing questions please email: info@arcanainsurance.com
  • For claims, please email: claims@arcanainsurance.com or call 972.855.3585.

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